eCOGRA: The online casino watchdog
Learn about the organisation that maintains standards in the online gambling industry.
eCOGRA (e-Commerce Online Gaming Regulation & Assurance) is a third-party watchdog and accreditation agency that helps to ensure online casinos and software developers uphold high standards.
eCOGRA is responsible for protecting gamblers from unscrupulous online gambling operators and maintaining a philosophy of good-practice throughout the industry.
The History of eCOGRA
The agency’s goal was (and still is) to audit casino software and the clients who use it to make sure that they maintain good business ethics. Today, eCOGRA’s seal of approval is highly sought-after and is considered a mark of an extremely trustworthy and reliable gambling brand.
In order to receive eCOGRA approval, casino websites must adhere to the company’s nine policy objectives:
- The protection of vulnerable customers.
- The prevention of underage gaming.
- Combating fraudulent and criminal behaviour.
- The protection of customer privacy and safeguarding of information.
- Prompt and accurate customer payments.
- Fair gaming (e.g. RNG and RTP game evaluations.)
- Responsible marketing.
- Commitment to customer satisfaction and support.
- The provision of a secure, safe and reliable operating environment.
eCOGRA also audit pay-out percentages on virtual games to make sure that they run on fair random number generation (RNG) software.
To find out if your online casino is eCOGRA accredited, look at their website footer for the company’s seal.